Pencil in your Holiday with Zero Commitment
Whilst we are not taking future holiday bookings at the moment we are recommending you pencil-in your holiday dates.
We will then contact you to confirm things as soon as we are taking bookings for that period.
Our expectation is that demand for self-catering properties will be quite high once holiday travel is unlocked and possibly for much of 2021.
Don't Risk Your Money in Uncertain Times
We know you will be worried about cancellation terms - what if you are told to isolate or you are affected by a lock-down?
With this in mind we are working hard to introduce a holiday insurance option that will cover these risks and hope to have this available when we re-open for bookings.
Covid19 Safety Protocols
Ensuring the safety of all visitors and staff at The Neuadd is paramount. We have been contributing to Welsh Government Guidelines but are awaiting confirmation on exact policy. However below provides an insight into our current thinking (subject to change).
We are introducing new cleaning protocols and making some changes on site to ensure distancing whilst retaining the feeling of The Neuadd.
There are many dimensions to consider but to give you a flavour:
Our B&B Suites have a new disinfection protocol with a foodsafe hospital grade disinfectant certified to EN14675 or EN14476
We are currently letting only weekends and long weekends to ensure a gap between visitors of at least 72 hours.
Vinetree Apartment and The Loft Suite share a common entrance hall so we are ensuring only one of them is booked at any one time.
The laundry room will not be available to guests.
The outside areas and tables/chairs will be demarked for each suite. The Loft Suite will have a part ofthe garden area allocated.
Due to the handling risks to our housekeepers of used guest bedding and towels, guests will be required to place all bedding and towels in a sealed laundry bag prior to departure.
To allow time for airing and additional cleaning, standard arrival times will be 5pm onwards and departrures by 9.30am.
Special Early Arrival (1pm) on Fridays and Late Departure (7pm) on Sundays will be available.
As usual we will have high cleaning standards and will continue to use HEPA filtered vacuum cleaners.